Privacy Policy

This Privacy Policy describes how Tejays Dynamic Limited collects, uses, stores, and protects customer information in compliance with Indian data protection requirements.

1. Information We Collect

  1. Personal Information:
    • Name, address, mobile number, email
    • KYC documents (as mandated by DoT/Telecom Licensing)
  2. Technical Information:
    • IP address, MAC address, device information
    • Usage logs as required by Government regulations
  3. Payment Information:
    • Transaction details but not full card/banking credentials

2. Why We Collect Data

  1. To activate and manage broadband services
  2. To comply with TRAI/DoT regulations
  3. For billing, customer support, and service improvement
  4. To prevent fraud, abuse, and unauthorized usage

3. Data Storage & Security

  1. Data is stored securely using encryption and access control.
  2. Logs are retained as per DoT regulatory guidelines.
  3. Only authorized personnel can access customer information.

4. Sharing of Information

We may share information only with:

  1. Government agencies as required by law
  2. Payment gateways for processing transactions
  3. Internal teams for service provision and troubleshooting
    We do not sell or trade customer data.

5. Cookies & Tracking

We may use cookies for website performance and user experience. You may choose to disable cookies in your browser.

6. Data Rights

Subscribers may:

  • Request correction of incorrect data
  • Request deletion of data after service termination (subject to legal retention requirements)

7. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices.

8. Contact

For support or complaints:
Email: ccttl@ttsl.co.in
Phone: 01414556633/ 01244890011
Address: C-84, Janpath, Lalkothi, Tonk Road, Jaipur, Rajasthan 302015, India